Please email us at [email protected] and we can discuss the details of your custom piece. A non-refundable partial of the total payment must be received BEFORE any supplies are ordered and any work begins. A custom quote will be provided via paypal. A 50% non-refundable deposit is required and the other 50% is required before shipping or delivery. A photo will be provided with the final invoice for payment.
Any major alterations after the piece is completed may require an additional fee.
If you see a stock product and want a different gemstone or a different color, please reach out before placing order. Prices may vary if gemstone/semi-precious stone have be to be special ordered.
Custom handmade jewelry orders are not refundable, as we are in constant contact via email & with photos during the process of making the jewelry.
Please allow at least 10-12 business days for custom work, especially if design pieces have to be order from our vendors to complete the order. However, we do strive to get pieces done in a timely and sensible manner.